For lost orders whose tracking number status is delivered.įirst, customers should ask relatives or neighbors if anyone has received the package. * Full refund for missing shirt (including shipping fee for that missing shirt) If there is no photo attached, we will not deal with it. For orders with missing shirts: need to have attached photos (photograph of the tracking code of the package, photos of all shirts that the customer has received). If the customer requires fast shipping, the customer must pay an additional express shipping fee.)
* Reprint a new one (Use the same shipping method as the order was made. * Full refund for defective shirt (including shipping fee) If there is no attached photo to prove it, it will not be processed. (all printing problems): need to have a photo attached to be solved. For defective shirts: wrong design, wrong color, wrong size, dirty print, wrong side print.
Refunds will only be made in the following cases: (Please read carefully!) All of our products are made to order, so we do not accept returns.
